登る Noboru

Support

Questions, problems or ideas? We read every message and reply personally.

Email: support@getnoboru.com
In the app: tap the Feedback button on any screen, or Report next to a question number. Reports reach us with the exact question, so we can fix it quickly.

Common questions

Is my study data safe?
Your study data is stored in your own iCloud and syncs between your Apple devices. We can't see it.

I found a wrong answer or a word read incorrectly.
Please report it from the question in the app. Every error we find is checked across the whole app and fixed everywhere, not just where you saw it.

How do I delete my account?
In the app: Settings (⚙️) → Account → Delete my account. To remove your study data too: iPhone Settings → your name → iCloud → Manage Account Storage → Noboru.

Restoring a purchase
Purchases are tied to your Apple ID. On a new device, sign in with the same Apple ID and use Restore Purchases in the app's settings.